Returns Policy for Laws.City
Effective Date: 14.11.2024
Thank you for choosing laws.city! We strive to provide excellent services and ensure customer satisfaction. This Returns Policy outlines our procedures regarding refunds and returns for services provided through our platform.
1. General Policy
Due to the nature of services provided by electricians, all transactions made through laws.city are generally considered final. We encourage users to carefully review service details, terms, and conditions before making a booking or purchase.
2. Service Issues
If you experience any issues with the service provided by an electrician listed on our platform, we recommend the following steps:
Contact the laws: Reach out to the electrician directly to discuss the issue and seek a resolution. Many electricians will work with you to resolve any problems promptly.
Document Your Concerns: Keep a record of your communications, including dates, times, and any relevant details about the service issue. This documentation can help if further action is necessary.
3. Refund Requests
Refunds may be considered under specific circumstances, such as:
Non-Performance: If the electrician did not perform the services as agreed upon or failed to show up for a scheduled appointment.
Poor Service Quality: If the quality of the service rendered does not meet industry standards or the expectations set forth in the service agreement.
To request a refund, please follow these steps:
Contact Us: Email our customer support team at info@laws.city with a detailed explanation of your situation, including any documentation.
Review Process: Our team will review your request and may contact you for additional information. Please allow 5-7 business days for our team to process your request.
Decision Notification: You will be notified of the outcome of your refund request. If approved, refunds will be processed back to the original payment method.
4. No Refunds for Completed Services
Please note that once a service has been completed to your satisfaction, we cannot process refunds. It’s important to communicate any issues with the electrician before the service is marked as complete.
5. Changes to This Policy
laws.city reserves the right to modify this Returns Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
6. Contact Us
If you have any questions or concerns about our Returns Policy or need assistance, please contact us at:
- Email: info@laws.city
Thank you for choosing laws.city. We appreciate your business and are committed to providing quality service!
